Privacy Policy for Sylly Words

Last updated: July 8, 2026

This Privacy Policy explains what information Sylly Words ("the game", "we", "us") collects, why, and how it is used. Sylly Words is a word puzzle game for Android.

Information We Collect

Sylly Words collects the minimum information needed to save your progress and let you make purchases:

Google Play Games account info: When you sign in with Google Play Games, we receive your Play Games player ID, public display name, and profile photo. We do not receive your email address or real name unless you've chosen to make that part of your public Play Games profile.
Anonymous player ID: If Play Games sign-in isn't available (for example, if you're playing offline), the game creates an anonymous account through Firebase Authentication so your progress can still be saved locally and later linked to your Google account.
Game progress data: Level completion, stars earned, coins, streaks, and cosmetic items you've unlocked or purchased. This is stored in Google Firestore, tied to your player ID, so your progress can sync across devices.
Purchase information: If you make an in-app purchase, it's processed entirely by Google Play Billing. We receive confirmation of which item was purchased so we can unlock it in-game — we never see or store your payment card details.

Information We Do Not Collect

We do not collect your precise location.
We do not collect contacts, photos, or files from your device.

How We Use Information

To save and restore your game progress across sessions and devices
To verify and deliver in-app purchases you've made
To display your public Play Games profile info (name/photo) if the game has any social or leaderboard features

Data Sharing

We do not sell your data. Information is shared only with the service providers needed to run the game:

Google Firebase (Authentication & Firestore) — stores your player ID and game progress
Google Play Games Services — handles sign-in
Google Play Billing — processes in-app purchases

These providers may process data on servers located outside your country.

Data Retention & Deletion

Your game progress is retained as long as your account remains active. You can request deletion of your saved data and player ID at any time — see Request Account Deletion below, or contact us using the email at the bottom of this page.

Children's Privacy

Sylly Words does not knowingly collect personal information from children beyond what is described above (a Play Games ID and gameplay data, both handled by Google's own account systems). We do not collect names, emails, or precise location from any user, regardless of age.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this policy, or want to request deletion of your data, contact us at:

Email: syllywordsinfo@gmail.com

Delete Your Account or Data — Sylly Words

This section explains how to request deletion of your account and game data, what gets deleted, what's kept, and how long it takes.

How to Request Deletion

Fill out the form below, or email us directly at (see exactly what to include further down).
We'll reply within a few days to confirm we've received your request and match it to your account.
Your data is deleted after the 30-day grace period described above.
We'll send a final email once deletion is complete.

Request Deletion

Your Google Play Games display name Found in the Play Games app under your profile, or in Sylly Words' pause menu.

Player ID (optional, but helps us find your account faster)

Email address we can reply to

What would you like deleted?

Everything — full account deletion
Deletes your progress, purchases record, and unlinks your Play Games ID from our systems entirely. Just my game data — keep my account
Resets your levels, coins, streaks, and cosmetics, but keeps your account signed in so you can keep playing fresh.

Anything else we should know? (optional)

This opens your email app with a pre-filled message to syllywordsinfo@gmail.com — you'll still need to hit send.

What to Include If You Email Us Directly

If you'd rather not use the form, just email syllywordsinfo@gmail.com with:

Your Google Play Games display name
Your Player ID, if you know it
An email address we can reply to
Whether you want full account deletion or just your game data deleted (see below)

What Gets Deleted, What's Kept

Request type	Deleted	Kept
Full account deletion	Your Firestore progress (levels, stars, coins, streaks, unlocked cosmetics), your anonymous Firebase Auth ID, and the link between your Play Games ID and our records.	Nothing on our end. Note: this doesn't delete your actual Google Play Games or Google account — that's managed by Google, not us. Google Play may also retain purchase receipts per its own policies, independent of our systems.
Game data only	Your levels, stars, coins, streaks, and unlocked cosmetics are reset to zero/default.	Your account link (Play Games ID / anonymous ID) stays active so you can keep playing and syncing progress going forward.

In both cases, we retain the request itself (your email and what you asked for) for a short period after completion, solely to have a record that we honored it if you ever ask us to confirm.

Requesting Data Deletion Without Deleting Your Account

You don't have to delete your whole account to clear your data. Use the form above and choose "Just my game data — keep my account". This resets your progress and cosmetics while keeping you signed in, so you can start fresh without losing your Play Games connection.

Questions

Questions about this process or your data? Contact us at:

Email: syllywordsinfo@gmail.com